ESU Introduction:
Elevator Supply Unit (ESU) is one of the key business units in KONE organization and becoming the back-bone function in KONE Supply Line as well.By constant efforts in the programs of engineer training and employee development, we have built up a strong team and ensured the significant and continous growth in past years.
We are now challenging ourself with ven more ambitious business targets in next 3 years.
You are welcome to join us, if you are willing and able to grow together with us.
Requirements:
1.Engineering Bachelor degree in either Electrical, Mechanical or Electronic, Lower academic qualification can be considered if experience is sufficient)
2.1-2 years working experience preferably project management on either elevator installation or other trade of building service
3.Able to read drawings and if process AutoCAD skill will be an advantage
4.Fluent in spoken English, Mandarin and able to communicate in writing.
5.Willing to talk with people and process good manner in communication
6.Able to work independently under work pressure
Reports to:Non-std Customer service Manager
Major areas of responsibilities :
1.Initiate, improve and optimize processes of non-standard elevator business.
2.Lead Customer Service engineers as a team.
3.Provide effective and prompt support on technical and business issues to FL.
4.Ensure that all Enquiries, Orders and VO’s shall be handled correctly, timely and professionally.
5.Ensure all released Layout drawings are properly checked, free of error, and submitted in time.
6.Co-operate with FL, Logistics and Production on lead-time confirmation and factory capacity planning.
7.Responsible for implementation of ISO in the team, ensure all actions are aligned with QM/COP/WI and all quality records are maintained properly.
8.Transfer clarified order to OE team for order engineering according general S-Plan and FL request.
9.Maintain project documents and SAP data correctly and timely.
10.Prepare the process report for all non-standard projects to FL and SL on time.
11.Arrange support for feedback team in clarifying feedbacks.
12.Support process, product and system development and changes in case needed.
